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payment, order processing, content management,
and customer relationship management systems.
MANAGE THE ENTIRE TRANSACTION CYCLE
Ewavez
helps companies leverage the Internet to
strengthen customer relationships, increase
efficiencies, and exploit new channels for
selling products and services. With experience
building complete, turnkey e-commerce solutions
across multiple digital channels,
Ewavez
can integrate or custom-build applications for
product presentation and browsing, shopping cart
functionality, order tracking, account
management, payment resolution, personalization,
content management, customer relationship
management, as well as inventory and catalog
management. We ensure that the solutions we
deliver allow companies to manage and control
the entire transaction cycle - from the initial
customer contact, through to product selection,
payment processing, and fulfillment.
INTEGRATE E-COMMERCE INITIATIVES WITH ENTERPRISE
SYSTEMS
Ewavez
works with companies to develop strategies for
leveraging existing investments in technology
and legacy data. We minimize the impact of an
e-commerce solution on the traditional aspects
of an enterprise by building projects with the
company's existing infrastructure and internal
resource requirements in mind. Our technical
architects carefully examine a company's
systems, making recommendations on the hardware
and software required for the customized
solution, providing input on "buy vs. build"
decisions, and determining how the required
third-party components will be integrated into
the e-commerce application.
ENSURE TRANSACTION SECURITY
Ewavez
ensures that companies will be able to offer
secure transaction processing online in order to
win the confidence and loyalty of customers. We
take advantage of the latest Internet security
standards, including 128-bit SSL encryption, as
well as emerging credit card processing
standards such as SET. Our application services
group ensures that systems are continually
monitored and protected from security breaches,
and that issues are managed from detection to
resolution without any traffic interruption.
CONTROL THE COST AND QUALITY OF CUSTOMER SERVICE
AND SUPPORT
Internet technologies have presented businesses
with greater opportunities to interact with and
sell to customers directly, while presenting new
challenges in maintaining the consistency of
customer service across online and offline
channels.
Ewavez
works with companies to manage the cost of
providing service and support to customers
through multiple points of interaction. Based on
a company's internal resources, the nature of
its e-commerce initiatives, and the needs of its
customers,
Ewavez
develops an integrated customer support
infrastructure that will enable the company to
manage service costs, maintain the quality of
customer interactions, and capture valuable
transaction data both online and offline.
RELIABLE AND SCALABLE E-COMMERCE SOLUTIONS
As an Internet solutions provider to both
domestic and global,
Ewavez
knows how to deliver superior solutions that
make good business sense. Throughout the process
of developing an e-commerce project, we place
special emphasis on optimizing the security,
performance, flexibility, scalability, and
reliability of the solution. Our technical
architects and developers have expertise
creating custom solutions on the leading
e-commerce platforms. As Internet technologies
continue to evolve, we are devising innovative
strategies for incorporating emerging
technologies such as wireless applications and
Microsoft.NET into our e-commerce solutions.
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